Customer Briefing Notes
Help guidelines for our customers
Find the help guidelines for our customers below, grouped by topic. Each note downloads as a PDF.
Billing and tariffs
- Briefing Note 002Avg. Daily Consumption Volumetric ChargingDownload PDF
- Briefing Note 003Volumetric AdjustmentsDownload PDF
- Briefing Note 004Metered BillingDownload PDF
- Briefing Note 005Block TariffsDownload PDF
- Briefing Note 006Consolidated BillingDownload PDF
- Briefing Note 007Published TariffsDownload PDF
- Briefing Note 008Automated and Manual BillingDownload PDF
- Briefing Note 009Invoice Output FormatsDownload PDF
- Briefing Note 021Trade EffluentDownload PDF
Market and data
- Briefing Note 010Market Transactions and Data ItemsDownload PDF
- Briefing Note 011Integrated Transaction ManagementDownload PDF
- Briefing Note 012Bi-Temporal Data ModellingDownload PDF
- Briefing Note 013Market Data SetDownload PDF
- Briefing Note 014Market Pricing ReportsDownload PDF
- Briefing Note 015SPID TransfersDownload PDF
- Briefing Note 017Data Quality ManagementDownload PDF
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